Shipping policy

Please allow 1-3 business days for orders to be processed prior to dispatch.

You will receive the tracking number upon shipment via email.

Shipped with Australia Post.

Free Shipping over $200 AUD (excluding sale periods)

Regular - $9.99 (Usually delivered between 2-8 business days after dispatch if no delay due to postal carrier)

Express - $19.99  (Usually delivered between 1-4 business days after dispatch if no delay due to postal carrier)

Shipped with Australia Post International.

Upon checkout it will show the shipping price for your Country.

*Please note some international deliveries are currently experiencing delays due to limited airline capacity + government restrictions from Covid-19*

Duties and local taxes can incur on some orders and are applied by the countries customs.

These possible custom duties, foreign taxes and other fees are the customers responsibility.

Our orders are sent with 100% compostable mailers.

Tissue paper, stickers and thank you cards are made from recycled products which are printed with soy inks.

We are not responsible for unexpected delays in shipping caused by circumstances out of our control or due to the courier.

If the courier has lost your parcel - they will usually provide compensation for the order to be resent. Astala Luna is not responsible for lost parcels, unclaimed parcels or stolen parcel.

Please contact Australia Post if your parcel has an issue, you can also let us know if you need assistance with the matter.

Pre-orders dates will be listed in the description of the item.

These are estimates and can some times vary slightly.

In stock items ordered with pre-order items will be shipped all together once all items are ready.

Pre-order is non refundable for change of mind.